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allotted from 12 Noon. We will not be responsible or liable in case of loss of
baggage or personal effects from the hotels. Safe Deposit Lockers are
available in most hotels. You are advised to keep your valuables in the safe
deposit lockers, at the time of check in and not in your hotel room. Any
damage caused to the hotel during your stay shall be payable by you and
the company will not be liable for the same.
Accommodation for Child upto 11 years of age.
A child below 12 years of age who is booked on the tour by paying the
special rate without a bed will not be provided with a bed in the hotel while on
the tour under any circumstances. In case the tour participant makes any
changes in the rooming arrangement while on the tour, the company shall
not make any refunds or pay any compensation to them. In case the tour
participant decides to make any changes in the rooming while on the tour
subject to availability, then he/she shall be bound to pay additional amount
charged by the concernedHotel directly to the Hotel.
Coach / Sitting :
There is a strict ''NO SMOKING”, “NO ALCOHOL” & “NO EATING” policy in
the travel mode. Carrying of high value items in the bus will be at your own
risk. We advise you not to leave them behind when you leave the coach.
Company will not be responsible or liable incase of loss/ theft / damage of
such items from the coach. Any damage caused by you to the coach during
the travel shall be paid by you and the company will not be liable for the
same.
We use air-conditioned or non air-conditioned 9 / 12 / 25 / 27 / 35 / 43 / 45
seater vehicles, Jeeps, Vans or Taxis depending upon the requirements of
the tourists.
Management reserves the right to change the seating capacity of the coach,
as per the number of bookings.
HEALTH :
It is presumed that the tourist who have booked the tour have gone through
the itinerary & is well aware about the same. It is presumed that the tourist is
medically fit to undertake the said tour. The person who are medically fit to
undertake the said tours shall join the said tour. The persons who are and/ or
who have suffered from any ailments for which they have taken medical
treatment have gone into check up hospitalization, shall not join the said
tour. Many a times a tour manager is unable to pay any attention and / or to
provide medical treatment for any tourist who requires medical attention.
The tourist(s) will have to make their own arrangement on the tour for
medical assistance. The tour manager may not be in a position to help the
tourist. The tour leader have to proceed as per itinerary because of other
members of the group may require his attention to follow the tour itinerary.
The company shall not be responsible for any lack of attention on the tour.
PHOTOGRAPHSOR VIDEOCLIPS:
Company reserves the right to use photographs or video clips of the tourist
taken on tour & / or given by tourist, for promotion of the company's business
without obtaining prior permission of the concerned tourist.
Itinerary changes
We may operate more than one coach on a specified date of the tour
depending upon the demand for more bookings of the tour by the tourists.
Sometimes we may change the direction, or slightly modify the itinerary. We
will advise you of these amendments prior to the commencement of the tour
or otherwise during the tour. In the event of passenger / joining passenger
misses out on any part of the sight seeing tour, or any such tour, due to delay
on his part, he will not be entitled to claim refund for the same.
Tour Price
The price quoted in our brochure or proposal by mail / e-mail and any other
mode of communication has been calculated as per the rates prevailing at
the time of printing this brochure and also as per the prevailing Inter-state
taxes / Fuel Charges etc.,. The company reserves the right to amend / alter
the prices published in the brochure or quoted by any other means, in case
of suppliers rate fluctuation, increase in fuel cost, increase in state taxes, or
increase in any other item relevant to the tour before the date of departure.
Any such increase in rate must be paid for by the tourist in full before the
departure of the coach/bus/vehicle etc.,.
Tour inclusions and Exclusions :
Cancellations:
All services such as hotel accommodation & transportation are pre blocked
well in advance. We are liable to pay penalties to all our suppliers / vendors /
independent Contractors if these services are released within a mentioned
time frame.
If the passenger has to cancel the tour due to any reasons they have tomake
an application in writing to that effect, along with the original receipt issued
by the company. Such cancellations will attract cancellation charges as
given below.
Terms and Conditions
Dear Guest,
Southern Travels Private Limited (STPL) makes every effort to provide you
with the best of the services and make your tour more pleasant and most
memorable one. We strive and endeavour to provide safe and secured tour
without anymisunderstanding between the tour escort, company and you.
Please read and understand the booking conditions for your holiday tour
packages before you book any of the tours. The terms and conditions given
below, on our website, the tour registration form and any other printed
material together with FAQ (frequently asked questions) forms the basis of
our contract with you.
Brochure/Leaflet accuracy:
This "brochure" along with tour tariff is
published in April 2014. The information given in the brochure is as accurate
as we can make it. All previous brochures, letters, Press Advertisement or
any other modes of circulation stands cancelled. Errors and omissions may
creep in. Themaps used in the brochure are for reference only and are not to
scale. We reserve every right to change any brochure information before or
after the tour is booked due to any events beyond our control. The tour
itinerary, price, departure date, and hotels are subject to change. If we are
aware of the changes sufficiently before hand we will inform you in advance.
Otherwise, our tour escorts or local representative will inform you about the
change during the tour.
Definition:
a) “Passenger / You / Guest / Customers / Clients, mean the person in whose
name and on whose behalf booking and / or whole name is on the booking
form ismade.
b) Company / We / Us / Southern Travels Pvt. Ltd./ STPL. means Southern
Travels Pvt. Ltd.
c) Brochuremeans this brochure published in April 2015.
d) Independent Contractor means “any hotelier / hotel owner / Vehicle
owner/ Owner of any Airlines or any other person or organisation that has
been selected by the company to render services to the passenger.
e) Standard Package means A.C. Transportation, A.C. Accommodation (in
a decent budget hotels and Deluxe Package means A.C. Transportation,
A.C. Accommodation (except Hill Stations) in Hotel room equivalent to 3
Star facilities..
Note:
We are basically travel, tour and holiday organizers only. We do not control
or operate any airlines or any other mode of transport like railways, motor,
buses, coaches, etc. We also do not own or control any hotel (except Hotel
Southern at New Delhi which is an associate of our's), transport or any other
facility mentioned in the brochure. We take utmost care in selecting
Restaurants / Hotels / Coaches / Vans / Boat Houses / Motels or Places of
Stay for making your holidaying a comfortable one. We only select the
Hotels/Motels or Places of Stay and do not have any control over them.
Thus, we are not responsible for injury or personal harm, death or damage to
personal property which may be caused by the act or default of the
management or employees of any independent contractor, hotelier, airlines,
coach owner/ operator, arising outside our normal selection and inspection
process. It is imperative that all passengers travelling through STPL or any
tours organised by STPL. abide, comply and strictly observe all the terms
and conditions laid down herewith.
Meals:
There are preset menus for the meals provided on the tours. Packaged
meals are served at some of the places. The types of meals aremostly South
Indian vegetarian food . No complaints/ claims for refund in respect of the
meals will be entertained and the company reserves the right to change the
menu and arrangements of the meal without assigning any reasons
therefore. In some places food & water will be provided en-route at the
available restaurants. We do not have any control on those arrangements.
Hotels:
STPL has taken utmost care in selecting hotels which are comfortable. Most
of the hotel rooms have private bath or shower and may be located in the
centre or away from the city, but out of our vast experience, to provide good
hotels at reasonable tariffs to your utmost comfort, engaging hotels away
from city center becomes unavoidable. Air-conditioning, central heating,
any other facility are at the hoteliers discretion, depending upon factors such
as weather conditions, local circumstances.
Triple sharing rooms are not larger than twin sharing rooms and third bed is
(often a roll -away - mattress) put in Double bedded room. The passengers
will have to abide by the check in and check out times of the hotels. Usually,
the check in time in many of the hotels is 12 Noon and check out time is 10
AM. Early arrivals and late departure should be adjusted by the guests
themselves as per the respective check in and check out time. If you reach
before 12 Noon only fresh up arrangements are made while rooms are
